**Please read entire post to learn how to apply to the Sims Orthodontics team**

Sims Orthodontics is looking to add some awesome team members. We are looking for a Full Time Receptionist who will exemplify our Core Values.


Our office offers:

This is the job for you IF you are:

  • A friendly outgoing person who likes to interact with people.
  • A highly motivated self-starter with strong organizational and time management skills.
  • A hardworking, dependable and enthusiastic person.
  • A team player who loves working with others.
  • An energetic quick learner who has incredible customer service skills.

This is NOT the job for you IF you:

  • Don’t like meeting new people
  • Are not a team player
  • Make excuses
  • Come to work late
  • Are just plain lazy

Responsibilities Include:

  • Greeting patients as they arrive.
  • Answering phone calls on a multi-line phone system.
  • Checking messages daily and calling any patient’s back as needed.
  • Scheduling appointments for patients on an Orthodontic software system.
  • Processing and posting payments in patient ledgers.
  • Confirming scheduled appointments.
  • Ordering front office supplies.
  • Confirming insurance benefits for new patients and current patients who have new insurance.
  • Scanning correspondence, new patient forms, and insurance EOB’s into patient’s charts.
  • Calling No-Show patients and getting them rescheduled on our schedule.
  • Keeping the reception area, bathroom, and front office tidy and stocked.
  • Making and sending new patient gift boxes to our new start patients.
  • Adhering to strict HIPAA standards.

Salary and Benefits:

  • Competitive Salary
  • Bonus Incentives
  • Paid Time Off
  • 401K Matching Plan
  • Health Insurance
  • Free Orthodontic Services
  • Positive office culture
  • In office and off site trainings opportunities
  • Fun staff celebrations and outings

Required Technological Skills:

  • Operate a MAC computer that uses Cloud 9 (Orthodontic Software System)
  • Scan documents into Cloud 9

Required Experience and Education:

  • High School Diploma required
  • Front Office experience preferred

***To learn more about our practice and see if this position is right for you please call 850-332-1862 and listen to a message from Dr. Sims. The message will instruct you on how to apply.

We look forward to hearing from you!!


About Us

For more than 40 years, we’ve been serving the Pensacola and surrounding communities.

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